Sales Specialist

The Sales Specialist Job Description:

• Serve as the point of contact for all PPD customer account management matters.
• Build and maintain strong, long-lasting customer relationships.
• Negotiate contracts and close agreements to maximize profits.
• Develop trusted advisor relationships with key accounts (B2B), customer stakeholders and supplier liaison.
• Ensure the timely and successful delivery of our solutions/products according to customer needs and objectives and your schedule.
• Clearly communicate the progress updates of daily visits to clients at the end of every business day and initiatives to internal stakeholders in our team chat.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• The ability to Forecast Sales based on request during the month to determine Sales quotas.
• Update contact information of all existing and potential customers to update CRM weekly.
• Collaborate with sales team to identify and grow opportunities within territory.
• Assist with challenging client requests or issue escalations as needed with respect to chain of command and policies.
• Collection of payments for all sales based on the company collection methods and the company’s approved credit customers.
• Attend company training events to assist with product knowledge and providing options to customers
• Attend Product or Brand launch/training event where the Client’s global suppliers/partners attend to host and educate customers.

Requirements and skills

• Proven work experience as a Sales Specialist, an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role.
• Must have a passion for Sales and customers and influencing sales to impacting positively on monthly targets.
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level (Owners)
• Solid experience with CRM software e.g., Salesforce, Zoho CRM and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation, and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales, or relevant field

Develop marketing ideas for the brands liaising with All our blend of Dermatology, Medical Aestheticians, Aestheticians, Hair Stylist, Salon/Spa Owners, and their support staff; our suppliers marketing support team and Technical Educators etc